Authored by Dr Farida Virani, HOD – HR & Behavioural Sciences, MET- Institute of Management- Mumbai and a senior member of Higher Education Forum (HEF).
We have realms of papers, books and online material dedicated to effective communication both verbal and written. One may have also come across a lot of research and books on the importance of non – verbal communication. However, rarely has one discussed, read or pondered upon the power of silence as a tool for effective communication.
In recent years, researchers have suggested that silence is not simply an absence of noise or doesn’t mean ‘nothing’ but constitutes a part of communication as important as speech. The context of a situation defines the power and message of silence. Constructive silence moves a conversation or discussion forward. Destructive silence shuts down communication and creates barriers that discourage speakers from expressing their thoughts. Thus, silences can be ‘leaden’ and they can also be ‘golden’. We have all experienced various negative silences that could be called awkward, appalled, embarrassed, defensive, and fearful silences. These could be termed as leaden silences. However, there are also silences that are golden, such as confident, comfortable, reflective, peaceful, or respectful silences. Such silences can be helpful tools for enhancing the communication and to promote and maintain the existing relationship.
Click here to read: https://ismailimail.blog/wp-content/uploads/2013/12/knowledge_hef_farida.pdf
Earlier related:
- Dr. Farida Virani: guest speaker at Vissanji Academy’s 50th Anniversary in Mumbai
- Dr. Farida Virani receives Award for her outstanding contribution to Teaching and Education in Human Resources Management
- Dr. Farida Virani’s Book: ‘Competency and Performance Management’, released at MET- Institute of Management Mumbai
- Prof. Farida Virani (Ph.D): Vissanji Academy completes 50 years; launches special postal cover
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